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Senior Systems Engineer

Hybrid, Cape Town

We're looking for an engineer who is accountable for the following data center systems:
Linux and Windows systems infrastructure; Linux and Windows and application systems.

Responsibilities on these systems include engineering and provisioning, operations and support, maintenance and research and development to ensure continual innovation.

The individual will also provide executive support to the UK and NL office, including end user computing support. The executive offices require prioritized support when required.

Skills required:

  • Server Administration - Windows Server 2022, 2019, 2016, Linux, SLES Linux
  • Endpoint Support - Windows 10+, Android / IOS
  • Message and Collaboration - Exchange 2013, ActiveSync Technologies, Skype for Business, Office 365 both Hybrid / On Prem, SharePoint
  • Backup Administration - Veeam Backup & Replication, CommVault, Avpoint
  • Virtualization Technologies - Nutanix, VSphere VMware
  • Application Virtualization - Citrix XenApp 7.5
  • Storage Technologies - IBM Storewize, Various Aspects of Storage
  • Threat management - Trend Anti-Virus, Forticlient, Symantec Message Labs
  • Citrix Support - Citrix Xenapp, Citrix VDI Support

Operational Management:

  • Ensure system connectivity of all servers, shared software, groupware, and other applications.

  • Discuss challenges around IT infrastructure and provide plans to address these areas.

  • Create and maintain documentation as it relates to system configuration, mapping, processes, and service records.

  • Ensure compatibility and interoperability of in-house computing systems.

  • Plan with management and perform in-depth tests, including end-user reviews, for modified and new systems.

  • Monitor and test system performance; prepare and deliver system performance statistics and reports.

  • Provide orientation and training to end users for all modified and new systems.

  • Monitor performance and maintain systems according to requirement.

  • Troubleshoot issues and outages and prepare RCA’s for the affected areas.

  • Perform Tests and upgrades to systems with new releases and models.

  • Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary.

  • Maintain operational, configuration, or other procedures.

  • Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Configure CPU, memory, and disk partitions as required.

 

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