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Technical, Systems & Data Analyst

Cape Town, Cape Town
You will work with a dynamic and diverse team to maintain and develop the reporting infrastructure, working closely with the lead architect to achieve this, all with a strong focus in supporting us develop and maintain world-class user experiences for both customers and colleagues. 
Role Responsibilities:
  • Analysis (root-cause) and fixing of system requests, issues and incidents
  • Tracking and reporting on incidents, problems and fixes
  • Data engineering and analysis supporting automated and ad-hoc reporting and dashboards
  • Working with the lead architect to ensure reporting security, availability and infrastructure requirement are met
  • Assisting other employees with technology-related queries and requests (e.g. data extracts, user management)
  • Setting up and maintaining off-the-shelf and platform-as-a-service software 
  • Business Process Management and Analysis, supporting the development of core systems
  • Working with an Agile team
  • Maintaining data repository code base
  • SQL
  • Data Analysis (Quicksight, Power BI, Tableau, or similar)
  • Python
  • Business Analysis
  • Business Process Management
  • Agile SCRUM methodology
  • Git
Advantageous experience:
  • Amazon Web Services, Azure or similar cloud infrastructure
  • Data warehousing
  • Data management
  • Familiarity with ITIL or COBIT

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