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Content Quality Coordinator

Century City, Cape Town
This position is responsible for compilation of content for the internal product and for overseeing content quality management through liaison with clients, client support, content creators and managers. 
 
ROLE DESCRIPTION  
Workflow  
  • Plan and prioritize content workflows with Manager and team 
  • Prepare content related tasks for team members
  • Manage progress in the execution of content related tasks 
  • Ensure that content tasks are completed on time 
Compilation 
  • Compile content components in the content management system according to quality standards  
Quality Control/Assurance 
  • Ensure that content components meet quality standards  
  • Interface with partners to ensure problem solving and quality improvement of content components 
  • Ensure that quality documentation is in place and kept up to date 
 
Process and system improvements 
  • Make recommendations to improve current content management processes and practices 
  • Support problem-solving in the department 
Experience 
  • 5 to 10 years in a content development environment 
  • Minimum 5 years working in a content management system 
  • Minimum 3 years in content quality management  
Specific skills 
  • Highly proficient in MS Office and Adobe  
  • HTML and XML proficiency  
  • High degree of digital literacy is essential 
  • Digital design will be an added advantage 
  • Excellent English verbal and written communication skills. 
 
To discuss this role in further detail you can contact Sam on sam@shayward.co.za 

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